If you are experiencing any issues or have any questions about the game Super Penguin World we’re here to help! Please take a look at the frequently asked questions below or contact us directly via email.
Frequently Asked Questions
To download and install Super Penguin World, visit your device’s app store. Follow the instructions provided to complete the installation process.
Android: Download from Google Play
iOS: Download from App Store
If you’re having trouble launching the game, try the following troubleshooting steps:
- Restart your device and try launching the game again.
- If the issue persists, uninstall and reinstall the game.
Yes, you can restore your progress if you have previously linked your game to an account. Sign in to your account within the game and your progress should be restored automatically. If you did not link your game to an account, unfortunately, progress cannot be recovered.
You can add your Google, Apple ID or Facebook account to link your game account:
- Start the game in your device
- Open Settings
- In the Linked Accounts section: Click on the account you want to connect
- Follow the follow the instructions to link your account
- Once the progress is completed, your account is now linked to your game account
If you no longer want your account to be linked in the game server, follow this steps to delete your linked account:
- Start the game in your device
- Open Settings
- In the Linked Accounts section: Click on the account
- Click on Unlink
- Once the progress is completed, your account is now removed from the game server
Alternatively, you can remove your linked account by following these instructions in your account settings on Facebook or Apple ID. When the expiration date is reached, Facebook will automatically send a signal to the game server to remove your linked account. If you have a linked Apple ID account, it will be revoked during the next game startup and removed from the game server.
Once your game account have no linked accounts, the game account, the levels and the score in the game server you created to Super Penguin World will be deleted after 1 year of inactivity. This does not affect if you have a linked account.
To create your own levels in Super Penguin World, you need to purchase the full version of the game. With the full version, you can add the player start position and the goal flag as minimal requirements for your custom levels. Once you’ve designed a level, press the upload button and ensure that you complete the level with 3 stars to successfully upload it.
By purchasing the full version of the game, you not only gain access to level creation features but also support the development of Super Penguin World and upcoming updates to the game. Thank you for your support!
Contact Information
Email: support@mijogames.se
Please provide as much detail as possible when contacting us, including your device model, operating system version, and a detailed description of the issue you’re facing. This will help us assist you more effectively.
